Customer Service Scheduler

Barlow Water Systems is Hiring a Customer Service Scheduler

We are seeking a highly motivated, organized individual to join our team as a Customer Service Scheduler. This full-time position includes answering phones, scheduling service calls, dispatching employees, and performing administrative office tasks to help keep daily operations running smoothly.

The ideal candidate will have excellent communication skills, be detail oriented, have strong computer skills, and be able to manage time effectively in a busy office environment. Experience with Excel, Word, and Publisher is preferred.

Duties Include:

• Answer incoming phone calls and assist customers in a professional manner.
• Schedule service calls and coordinate customer appointments.
• Dispatch employees and coordinate daily service schedules.
• Perform general administrative office tasks.
• Assist with customer communication, scheduling, and follow-up.
• Maintain accurate records and organize office information.
• Use computer programs such as Excel, Word, and Publisher for daily office work.
• Support team members with clerical tasks as needed.
• Help maintain a friendly, organized, and efficient office environment.

Requirements:

• Highly motivated and dependable.
• Organized and detail oriented.
• Excellent communication skills.
• Strong computer skills, including Excel, Word, and Publisher.
• Ability to answer phones and communicate clearly with customers.
• Ability to schedule service calls and assist with customer coordination.
• Ability to dispatch employees and help coordinate schedules.
• Strong time management skills.
• Ability to perform administrative office tasks accurately and efficiently.

Salary:

Based upon experience.

Job Type:

Full-time

Benefits:

• Paid vacation and personal days
• Medical insurance
• Health insurance
• Life insurance
• 401(k)
• 401(k) matching
• Commission plan
• Employee discount
• Uniforms
• Paid time off
• Professional development assistance

Join the Barlow Water Systems team and build a career you can count on with a growing company that values organization, communication, teamwork, and great customer service.

Apply Now